You are currently viewing: #DataMustFall: Costs to be probed after public outcry

Earlier news articles:

UK Vodafone offers minimum speed guarantee with fibre

Tue 08 May, 2018

We've got more details below on what the offer includes, but probably the most enticing thing - other than the price, of course - is that Vodafone remains the only mainstream internet provider that gives a speed guarantee with all of its packages.... Read more

Vodacom is gearing up for cheaper prices

Mon 14 May, 2018

Vodacom is hoping that loans and fibre will help to cushion the blow of strict new pricing rules that will make it illegal for service providers to charge out-of-bundle charges without clients' consent. SA mobile firms will also have to rollover unused data and allow the transfer of data.... Read more

New data rules: MTN‚ Vodacom‚ Cell C and Telkom respond

Sun 29 Apr, 2018

New regulations governing the use of data will be introduced in South Africa following the popular #DataMustFall campaign that was sparked in 2016. The regulations will require companies to notify subscribers when their data falls below 50%, 80% and 100% depletion levels, to rollover unused data, allow transfer of data and prohibit service providers to charge out of bundle charges without the customer consent.... Read more

Telkom has a new process for cancelling contracts

Mon 07 May, 2018

“To date, Telkom’s cancellation process has been managed via email. To improve this process, Telkom launched an online cancellation service in December 2017 which came into full effect by the end of April 2018. During the transition period there may have been some oversights on some of the cancellation requests. ... Read more

South Africa has the highest data prices among Africa’s biggest economies

Tue 18 Jul, 2017

A new research paper by Research ICT Africa shows that the price of data in South Africa has not changed over the past two years – and is the most expensive out of all leading African economies. South Africa’s mobile data prices have come under constant attack in recent months, with targeted social media campaigns like #DataMustFall drawing attention to the high prices local operators charge.... Read more

Vodacom inch closer to finalising its R35 billion acquisition

Tue 18 Jul, 2017

Vodacom’s multi-billion rand acquisition of Safaricom, Kenya’s integrated communications company on Tuesday received a shot in the arm after a minority shareholder gave the transaction the green light. Earlier this year, the telecoms giants announced that it had agreed to buy a 35 percent stake in Safaricom in a deal worth R35 billion.... Read more

MTN opens up fibre network

Tue 18 Jul, 2017

MTN is opening up its fibre-to-the-home (FTTH) access network to other Internet service providers (ISPs). From September, independent ISPs will be able to provide value-added services to customers via MTN's wholesale broadband fibre connection division.... Read more

Telkom’s wholesale ADSL price “a severe bottleneck”

Tue 11 Jul, 2017

Internet Solutions believes that Telkom’s IP Connect charge has created a severe bottleneck which limits the growth of broadband services in South Africa. This is according to Greg Montjoie, the executive for carrier and connectivity at Internet Solutions.... Read more

Cable break downs Sat-3

Fri 14 Jul, 2017

The Sat-3 cable has been cut 53km into the Atlantic Ocean off the coast of Cape Town, though the impact on services for consumers has been minimal, Telkom subsidiary Openserve said on Friday. Openserve has diverted international traffic along other routes to mitigate the impact.... Read more

#DataMustFall: Costs to be probed after public outcry

Mon 10 Jul, 2017

Data cost in SA is among the highest in the world and therefore the Independent Communications Authority of South Africa (Icasa) is holding an inquiry as to why this is so. The inquiry comes after a public outcry over excessive costs of mobile data, including the Twitter campaign, #DataMustFall. Siya Qoza, spokesperson for Minister of Telecommunications and Postal Service Siyabonga Cwele, said the minister asked the Minister of Economic Development Ebrahim... Read more

SA users spurning cheaper data deals

Wed 19 Jul, 2017

Despite offering data plans that, on face value, are significantly cheaper than its rivals, consumers are not flocking to Telkom’s network, according to new report by Research ICT Africa. The price of 1GB of data in South Africa from the “dominant” operators has remained consistent at between R149 and R160 for the past two years. Despite offering 1GB for R99, Telkom appears unable to exert pricing pressure on the other operators, the researchers said... Read more


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