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4
July 2011 |
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Vodacom, the largest provider of cellphone services to South Africans, boosted CEO Pieter Uys's pay 23 percent after the company almost doubled profit in the year through March. Uys received a total cash package of R13.2m, compared with the R10.7m he was paid in the year through March 2010, according to the company's annual report, published on Friday on its website. The package includes base pay of R6.7m and a short-term incentive bonus of R6.4m, which was paid in June. Another long-term incentive award ... |
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4
July 2011 |
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odacom may be forced by the National Consumer Commission to refund its customers for losses suffered because of the operators network failure on Thursday, which left many clients unable to make and receive calls for most of the day. If the commission, which administers the Consumer Protection Act (CPA), succeeds in sanctioning Vodacom, it will be the first case under the act. It could set a precedent compelling other companies to improve service to customers. Section 54 of the act, which gives consumers ... |
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4
July 2011 |
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SA's largest mobile operator, Vodacom, is still investigating the cause of last Thursday's widespread network failure. However, the operator says it has not intimated that the outage could be the work of saboteurs, although it says indications are May's failure could have been deliberately caused. Thursday's outage, which affected subscribers in selected spots across the country, was caused by a multiple failure of transmission system equipment, the company explained yesterday evening. Richard Boorman, ... |
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4
July 2011 |
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Cell C has introduced a Recharge Rewards initiative for prepaid subscribers. According to a statement, customers who make R50 worth of recharges in a week will receive an extra 500MB data, 50 bonus SMSes and 50 Cell C to Cell C minutes. The extra rewards will expire after a calendar week and will be capped at 1 000MB of data and 100 free minutes. As such, customers are advised to use up their rewards before Sunday midnight, irrespective of when the extra value was loaded. Recharge Rewards became available... |
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4
July 2011 |
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International credit ratings agency Moody's has placed Telkom on review for a possible downgrade due to increased concerns about the company's operating challenges. Moody's senior analyst Soummo Mukherjee says the agency is worried about Telkom's ability to "stem its revenue losses and margin compression in the face of intensifying competition, continued migration of its higher-margin fixed-line traffic to mobile and regulatory changes". "Telkom operations, strategies and market image have furthermore... |
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1
July 2011 |
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As SA's largest cellular operator Vodacom tries to come to grips with what caused yesterday's widespread network outage, consumers are left fuming and worried about whether they will have access to the network today. Vodacom's huge network failure, which left millions of South Africans unable to communicate, is the second such large incident in about three years. Yesterday's outage was compounded by the fact that it happened on the same day millions of South Africans had their last chance to register SIM ... |
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1
July 2011 |
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Chief executive of mobile operator Vodacom (VOD) Pieter Uys said on Friday that the group had been a victim of sabotage on its fibre networks. In a morning interview with regional radio station Jacaranda 94.2 Uys said that at least one of the recent outages to hit the group was caused by sabotage. On Thursday Vodacom's network went down for a large portion of the working day as a result of a multiple failure of transmission system equipment which meant that subscribers were unable to call or sms. Speaking... |
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30
June 2011 |
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SA's largest cellular provider, Vodacom, is experiencing difficulties with its network. The company says in a statement issued early this afternoon that it is "currently experiencing network issues in some areas". Vodacom could not indicate which areas, or how many customers were affected by the outage. However, complaints from customers are being logged through social media channel Twitter, as well as on the HelloPeter Web site. This is the second network outage the company has experienced in about a... |
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27
June 2011 |
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THE Advertising Standards Authority (ASA) on Thursday dismissed a complaint by a Cell C customer who claimed the operators internet network is not as fast as it said. The complainant said Cell CҒs USB Speed Stick, used for internet data, claims to have speed of 7,2 megabits per second (Mbps) but in his area in Fourways the speed was "exceptionally slow and far below the claimed" 7,2Mbps.He also said when he returned the product, as per the advertising policy, his refund was processed more than a month ... |
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24
June 2011 |
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Trade union Solidarity declared a wage dispute today with telecommunication giant Telkom after wage negotiations reached a stalemate after three rounds. Telkom indicated during today's round that it will impose a two year moratorium on retrenchments, provided that trade unions will accept a wage increase of only 4,5 percent. According to Solidarity, this amounts to extortion, since employees now have to choose between job security and a liveable salary. According to Marius Croucamp, spokesperson of... |
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24
June 2011 |
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Telecommunications group Telkom (TKG) on Friday highlighted an overall tariff decrease of 1.7 percent on basic voice and data services following the announcement of its 2011 tariff annual adjustments. The adjustments, which would come into effect on August 1, applied to Telkom's tariff for line rentals, outgoing calls, DSL and data connectivity services. "Telkom has again ensured that our tariff adjustments are considerate of the consumer price index (CPI), effectively offering consumers relief at a time... |
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24
June 2011 |
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Solidarity declared a wage dispute with telecommunications company Telkom on Friday, the trade union said. "Telkom indicated during today's [Friday] round that it will impose a two year moratorium on retrenchments, provided that trade unions will accept a wage increase of only 4.5 percent," union spokesman Marius Croucamp said in a statement. This "amounts to extortion, since employees now have to choose between job security and a liveable salary". Solidarity declared the dispute after three rounds of... |
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23
June 2011 |
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Independent Communications Authority of South Africa (Icasa) on Wednesday released a discussion paper on local loop unbundling (LLU), which would give competitors access to Telkom's copper network. Councillor Thabo Makhakhe invited responses on the document from stakeholders on the type of LLU preferred, as well as a range of other issues such as funding for potential access line deficit. Icasa tabled four options, including bitstream access, or wholesale access; line sharing or shared access to the... |
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23
June 2011 |
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Two top ex-Telkom executives, former group CEO Reuben September and former chief financial officer Peter Nelson, are set to stage a dramatic comeback to the telecommunications industry. TechCentral has learnt from well-placed industry sources that the two men are involved in a new project, still in its infancy, that aims to build a multibillion-rand terrestrial fibre-optic network spanning tens of thousands of kilometres across sub-Saharan Africa, linking Africas major cities and towns, and connecting to... |
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23
June 2011 |
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Popular internet service provider MWEB has launched its own cloud-based file hosting service, Store-It. Store-It allows users to store and access files online using cloud computing. The service is an extension of MWEB's range of cloud services to the consumer market. Store-It, which will be offered as a value-added service to all MWEB customers, is marketed as an alternative, cheaper and safer solution to using hardware such as flash drives or external hard drives to store and save files. The main... |
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