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Vodacom service problems resolved

21 May 2011
Vodacom service problems resolved
Vodacom on Saturday said it has fixed the problem that left thousands of customers without services for most of the day on Friday.

Multiple fibre breaks affected a switch at the Midrand station on Friday morning which affected the signal and cut connectivity to various parts of Gauteng.

Technicians were deployed to fix the problem and throughout the day, some subscribers still experienced dropped calls or delayed or repeated smses.

Vodacoms Richard Boorman said the problem has been resolved and services should be fully operational on Saturday.

"We are already seeing the network come back up. It may take some time for that to flow through to everyone. The problem has been identified and fixed and we are restoring service gradually," he said.


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